Called them and they showed up the next day! They came in and used the camera in the sewer system to let us know exactly what was going on. John also sent us a letter that we could send to the insurance company letting them know what was going on which was a huge help. Great communication and very professional the entire time!

Working with TID Trenchless has been very easy from start to finish. From the moment my issues started the response time was quick and working with John and his team was great. Our job was more complicated that I originally thought, but it was handled very professionally and no trouble at all. We were able to get our problem resolved quickly and I was kept in the loop every step of the way. I would highly recommend choosing TID Trenchless for any issues you may have and will definitely use them in the future if needed.

So lucky to find a company owned and run by experts in trenchless repair of main sewer line. They are so knowledgeable in what they do and explained to me what is needed to be done, the cost and the problems that they may come across and the solutions they will have to do to finish the project. I had called 5 or six other companies for quotes and estimates and they beat them all for the price and with less demolitions needed to be done in our basement. It only took them less than a day and showed me the finished repair via camera for the whole length of the sewer. I’m so happy with the job they did.They are very professional. They even helped me with financing. I wouldn’t hesitate to recommend them to people with main sewer problems at hand.

John at TID was Awesome! After calling several other companies for a quote. One company said that they would come three days in a row and never showed. Other companies were way overpriced. He was very responsive to my calls and emails. He explained everything in detail so that I would understand the work that was going to be done. He came out quickly to do the repair and he had the best price of several other quotes that I received. I definitely recommend John and his company.

Great to have a working septic line again! Did a great job! Even put down floor protection by the back door to keep the floor clean! Even worked with us since we didn’t have the whole amount to pay at the time of the service. I would recommend TID!

John Shaw was fantastic to work with from start to finish. He was professional, knowledgeable, and took the time to clearly explain everything in the report and the video walkthrough. His communication was excellent, and he made sure all my questions were answered. The report was detailed, easy to understand, and delivered promptly. I highly recommend John to anyone looking for reliable and thorough service. Thank you again for your great work!